Universal Design

A guide to universal usability for technical writers

Legal Compliance

The passing of the Americans with Disabilities Act (ADA) of 1990 brought people with disabilities protection against discrimination and established standards regulations for accessibility in employment, state and local government services, public accommodations, commercial facilities, and transportation.

Web Design

More specifically related to Web design, The United States Department of Justice Civil Rights Division has published Accessibility of State and Local Government Websites to People with Disabilities to help Web designers know exactly how to plan to design accessible Web sites. Here are a few of their suggestions.

Print Design

Though these regulations apply only to the Web, you should keep their theory in mind when designing print content. Make sure everyone in your organization is on board with making accessible material. Provide ways for readers to contact you should they have questions. Perform usability testing to test your print documentation for clarity and ease of use. These principles will help your users and keep you in line with state and federal regulations.